Billing and Usage

How credits meter the agent's work, what each plan includes, and why nothing ever silently bills.

Kaer meters work in credits. A credit buys the agent's actual compute and model time, measured per run — a quick answer costs a sliver, a long build with heavy model time costs more. Your plan includes a monthly pool of credits; this page is where you watch it, top it up, and keep spend boring.

How credits work

Every run — a turn, a workflow execution, an automation firing — is metered on what it actually used: compute and model time. You never pick models or price tiers per task; Kaer routes across its stack of frontier models automatically, and the cost of whatever a run used lands on that run.

Each run's credit cost is visible in Activity, so spend is always traceable to specific work. "Where did the money go?" is a filter and a click, not a mystery.

What each plan includes

PlanPriceMonthly credits
StarterFreeFree daily credits
Core$22/mo, or $18/mo billed yearly$20
Pro$112/mo, or $90/mo billed yearly$100
EnterpriseCustomCustom

Yearly billing is a 20% discount on the monthly price. Mail is separate: each connected mailbox is a per-mailbox add-on on any paid plan — see Mail AI.

Top-ups and hard limits

Two controls sit around the monthly pool:

  • Top-ups add credits when a month needs more than the plan includes — a one-off purchase, not a plan change.
  • Hard limits cap total spend. When a limit is reached, work stops; nothing runs past the ceiling you set. They are configured in Settings.

When credits run out

The agent pauses and says so. Mid-task, it stops and tells you it is out of credits rather than quietly continuing on billable time. From there you top up, wait for the monthly reset, or change plan — but the decision to spend more is always explicitly yours. This is the rule everything on this page serves: nothing silently bills.

A worked example

You are on Core with $20 of monthly credits. Mid-month, a heavier week of workflow runs empties the pool faster than usual, and the agent pauses mid-run: out of credits. You open Activity, see exactly which runs used what, and decide the work is worth it — a small top-up finishes the job.

Next month you either keep the top-up habit, or take it as the signal to move to Pro, where the included pool is $100. Either way the decision was made by you, in daylight, with the numbers in front of you.

Cancelling

Cancel a month-to-month plan at any time from your settings. Cancellation takes effect at the end of the current billing period — you keep what you paid for, and you are not billed again.

Good to know

  • Do unused credits roll over? No — the included pool resets monthly. Size the plan to a typical month and use top-ups for the spiky ones.
  • What do viewers cost? Nothing in credits — watching work spends none; see Team.
  • Where did a specific charge come from? Every run's cost is in Activity — filter, then click through to the trail.
  • Choosing between plans? The full comparison is in Plans and Pricing.